Frequently Asked Questions
Everything you need to know about shopping with Copper Penny.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that clearance items are final sale and cannot be returned.
How do I determine my size?
Each product page features a detailed size guide. Since we curate collections from various designers, we also include specific fit notes in the product description to help you find the perfect match.
Do you offer international shipping?
Currently, Copper Penny ships to the United States and Canada. We are working on expanding our shipping zones to reach our style enthusiasts worldwide soon.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our customer service team within one hour of placement if you need to make changes, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment options through Afterpay.