Returns & Exchanges
At Copper Penny, we want you to love your curated wardrobe pieces, but we understand that sometimes a style may not be the perfect fit. We offer returns on unworn, unwashed items with original tags attached within 14 days of delivery for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip to ensure your return is processed accurately.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund has been issued.